SHIPPING

ORDER ISSUES:

We take the utmost pride in exceeding your expectations and we hope you fall head over heels with your item. Should you encounter any problems with your order please notify us via info@karoobi.co.uk at your earliest convenience.

We will be happy to resolve any situation to ensure your absolute satisfaction.

Please kindly note that we cannot take any responsibility for deliveries sent to an incorrect address due to an error when ordering.   

 

UK  SHIPPING:

We aim to ship your order within 3 to 5 working days, this excludes weekends and public holidays. Orders to the UK are shipped via Royal Mail's 'Tracked 48 with Signature' service. We will send you an email notification with tracking information as soon as your order has been dispatched. Please ensure your email address is correct in order to stay informed of your delivery.

EU  SHIPPING:

3 to 7 working days, this excludes weekends and public holidays. Orders to the EU are shipped via Royal Mail's International Tracked and Signed service. We will send you an email notification with tracking information as soon as your order has been dispatched. Please ensure your email address is correct in order to stay informed of your delivery.

REST OF THE WORLD:

7 to 21 working days, this excludes weekends and public holidays. All international orders are shipped via Royal Mail's International Tracked and Signed service. We will send you an email notification with tracking information as soon as your order has been dispatched. Please ensure your email address is correct in order to stay informed of your delivery.

Please kindly note that International and EU orders may be subject to import duty or minor delays while going through customs. Any additional charges incurred as a result of import duties are beyond our control and as such become the responsibility of the recipient to make the payment. We advise that you contact your local customs office for further information.